SLF is the first flood data provider to replace the paper flood maps with a complete set of digital FEMA flood maps. This innovation gives SLF the most accurate and comprehensive nationwide GIS coverage in the industry, producing higher hit rates and quicker turn-times.

Flood zone determination dispute resolution is a top priority for SLF and is handled on a rush basis by a staff that focuses solely on FEMA compliance and dispute resolution issues. This staff will review any determination without question and at no additional charge. Additionally, the dispute resolution department will aid in providing necessary supporting documentation and submitting Letters of Map Change applications to FEMA on the customers’ behalf.

SLF's Life of Loan service ensures compliance with the Flood Insurance Reform Act of 1994 and safeguards your portfolio from potential expense and liability. In order to identify properties affected by FEMA flood map revisions, SLF's proprietary database, Community and Map Status Information System (CAMSIS), maintains records of all current flood map information, which is consolidated from five government sources and ultimately verified according to FEMA’s Community Status Book.

In addition to the financial strength and reputation of our parent company, ServiceLink Flood's determinations are secured by a substantial errors and omissions insurance policy.

Committed to being the most responsive flood data firm in the industry, SLF has made customer service the primary focus. In addition to standard services, such as tracking orders and providing technical support, SLF offers rush service at no extra charge, which is an exceptional advantage in the industry.

SLF makes the flood certification order and delivery process simple and efficient. We offer a variety of convenient as well as customized ordering options, including Internet applications and EDI connections.